Shipping Policy
This Dash page explains processing, delivery, and tracking in a store-specific format. This page applies specifically to bydeshq.shop.
Our approach at Dash to delivery issues
Customers using bydeshq.shop can rely on the following Dash guidance about delivery issues. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@bydeshq.shop or 9033377156. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
tracking and addresses at Dash
Customers using bydeshq.shop can rely on the following Dash guidance about tracking and addresses. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
What Dash customers should know about processing and transit
Dash publishes this processing and transit guidance for customers using bydeshq.shop. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
delivery area at Dash
For Dash customers at bydeshq.shop, this section explains delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.
Our approach at Dash to returns after delivery
This returns after delivery section covers orders and visits through bydeshq.shop for Dash. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Dash also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydeshq.shop
Phone: 9033377156
Physical address: 769 S Bloodworth St, Raleigh, North Carolina, 27601, United States